AfriNex Privacy Policy

Last Updated: January 2026

AfriNex (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our website, mobile application, and related services (collectively, the “Platform”).

1. Who We Are

AfriNex is a digital platform that connects users with businesses, service providers, and exclusive deals across Africa. Our mission is to build a trusted network of verified listings across the Democratic Republic of Congo, Kenya, Tanzania, South Africa, and beyond.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you register or interact with the platform, we may collect:

Full name
Email address
Phone number
Business name and details (for business accounts)
Country and city
Profile photo or business logo
Billing and payment information (for premium services)

b. Usage Data

We automatically collect information such as:

Device information (IP address, browser type, OS)
Interaction with the app (pages visited, links clicked)
Location data (if location access is enabled)
Referral source (e.g., if you were invited by a partner or affiliate)

c. Marketing & Analytics Data

With your consent, we may collect:

Responses to surveys or polls
Clicks on newsletters or ads
Data from social media engagement (only if linked)

3. How We Use Your Information

We use the data we collect to:

Provide and personalize your AfriNex experience
Help users discover relevant businesses and services
Facilitate business listings and premium features
Process transactions and manage subscriptions
Improve platform performance and user interface
Send notifications, newsletters, and promotional offers
Detect fraud, abuse, or security issues

You may opt out of marketing communications at any time via email or in-app settings.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Verified partner businesses (only with your consent or interaction)
Service providers for hosting, analytics, email, or payment processing
Law enforcement if required by law or to protect our users
Affiliates or future corporate entities (e.g., in case of a merger)

All third parties are bound by strict confidentiality and data protection standards.

5. Cookies and Tracking Technologies

We use cookies and similar tools to:

Keep you logged in
Remember preferences and settings
Analyze traffic and usage
Provide region-specific ads or listings

You can manage or disable cookies in your browser settings.

6. Data Retention

We retain your information for as long as needed to:

Provide services to you
Comply with legal obligations
Resolve disputes
Enforce our terms and policies

You may request deletion of your account or data at any time.

7. Data Security

We use technical and organizational measures to protect your data, including:

End-to-end encrypted communications
Secure server infrastructure
Access control and user authentication
Regular backups and vulnerability testing

While no platform is completely immune, we work hard to ensure your information is secure.

8. Your Rights

Depending on your country’s laws, you may have the right to:

Access your personal data
Correct or update your data
Request data deletion
Object to certain data uses
Withdraw consent for marketing

You can exercise these rights via your account or by emailing: privacy@afrinex.io

9. Children’s Privacy

AfriNex is not intended for users under 16. We do not knowingly collect data from minors. If we learn that we have inadvertently collected personal data from a child, we will delete it immediately.

10. International Users

Our servers and partners may be located in different countries. By using AfriNex, you consent to the transfer and processing of your data outside your country, subject to safeguards as required by applicable law.

11. Changes to this Privacy Policy

We may update this policy from time to time. Major changes will be communicated via email or in-app notification. The latest version will always be available at:
https://afrinex.io/privacy-policy

12. Contact Us

If you have any questions about this policy or your personal data, contact us at:

AfriNex Data Protection Officer
support@afrinex.io
www.afrinex.io

Privacy Policy